Customer Relationship Management
With Automated Tiered Rewards
Track purchase histories, manage store credits for returned items, and trigger automated BOGO discounts during counter checkout.
Sarah Jenkins
+1 (555) 019-2834
Order #DRP-84920 (Downtown Flagship)
12 Aug 2026 • 3 Items (Points Earned: +84)
Order #DRP-79214 (Westside Branch)
28 Jul 2026 • 2 Items (Points Earned: +42)
Loyalty Tiers & Perks Structure
Customers are automatically upgraded as their cumulative spending crosses thresholds.
$0 - $250
1 Point per $10 • 2% Cashback
$251 - $750
1.5 Points per $10 • Free Express Delivery
$750+
2 Points per $10 • Double Points on Birthdays
Customer Growth Tools
Empower cashiers to personalize every customer interaction.
Instant Customer Profiling
Capture phone numbers, emails, and birthday details directly at checkout to build rich buying profiles.
Tiered Loyalty & Rewards
Auto-calculate points based on purchase thresholds (Bronze, Silver, Gold). Allow instant point redemption at POS.
SMS & WhatsApp Campaigns
Send personalized SMS promo codes, seasonal sales alerts, and automated birthday discount vouchers.
Customer Lifetime Value (LTV)
Identify top VIP spenders and frequent repeat buyers to deliver personalized VIP discounts and concierge service.
Store Credit & Digital Gift Cards
Issue digital store credits for returns or sell prepaid digital gift cards usable across all branch outlets.
Segmented Target Marketing
Filter customers by purchasing history (e.g. bought denim in last 30 days) for laser-targeted promotions.